Quality Assurance2018-02-16T03:41:17+00:00

Quality Assurance

Quality assurance is a key component in quality management, is used to evaluate quality system conformity and effectiveness related to materials and equipment manufacturing through the use of monitoring processes, critical witness points, and the examination of evidence.

Quality assurance provides information that can assure the fulfillment of a customer’s quality requirements, improve quality system effectiveness, and help prevent or avoid problems that may arise during the provision of products, services, or solutions to customers. It is meant to provide confidence in the process, and provide information to assist in the management of systemic change. The ultimate goal is to provide confidence in the process, and identify areas where the mitigation or reduction of risk can be realized for the end user. Information obtained from quality assurance practices can also provide information that can aid in the improvement of quality requirements.

Quality Assurance Services

Quality Implementation

Organizations rarely remain fully in tune with industry and customer quality requirements. Often times it can be beneficial to retain the services of an outside independent professional to assist with and evaluate the implementation of quality for specific customers or products.

Services for the assurance of Quality implementation include the review and assisted implementation of quality documentation such as ITP’s and QCP’s, technical capability assessments and the review and approval of material test reports.

If your an end user, how do you know your vendor or manufacturer is truly capable of adequately, safely, and efficiently delivering the specific or critical requirements set out for your intended application? How do provide assurance to stakeholders that the resources your utilizing are the best fit?

As a manufacturer, how do you give your client the level of confidence in your production and quality processes needed to win repeat business or to show that you care about the level of quality they receive?

This can be done through on site technical capability assessments by a CX3 technical professional. These assessments are meant to evaluate the technical capability, integrity, and consistency of the manufacturing process as it relates to industry standards & quality assurance criteria of end users.

The CX3 consultant will evaluate the production process in real time, review the quality control process, and identify areas of potential risk, non conformance’s, gaps against client requirements, and provide a detailed report of the current process and related findings. This information arms manufacturers in making more informed decisions about how to improve their processes, and customers will become more informed and assured in the integrity of their supply chain selections.

Request a quote or additional information here.

A keen eye from an experienced quality professional can go a long way in helping to ensure quality plans are aligned with customer requirements and best industry practices. In addition, a quality assurance professional experienced in on site vendor surveillance of a particular product will be able to identify areas of potential non-conformance. Situations often arise that may be preventable through the modification or addition of quality plan steps, the improvement of supplemental requirements, and the correct placement of witness, hold, and monitor points.

When things go wrong in a manufacturing or assembly process that may have been prevented by the identification and correction of quality plan errors, time is lost, material is lost, and customers receive materials and equipment that fails to meet acceptable requirements.

A review of a quality plan, ITP, or related documentation can be done onsite or remotely.

Request a quote or additional information here.

Before materials are approved for use, material test reports (MTR’s) must typically be reviewed for compliance with standard metallurgical requirements, industry criteria and specific customer requirements. CX3 can provide you with an engineer or metallurgical specialist to review MTR’s remotely and provide accept reject status along with specific reasons for rejection.

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Vendor Surveillance

Vendor surveillance activities are often required for the manufacturing of equipment and materials for critical applications and industries in which the implications of potential failures and malfunctions create very dangerous and costly outcomes. Deep water drilling is one such area where quality surveillance activities are routinely applied due to the need for extreme precision, control, and reliability in expensive applications.

When vendor surveillance is applied correctly, risk levels are reduced. For critical applications, the added cost of surveillance during a manufacturing, assembly, or transportation process can easily outweigh the cost of failures, lost time, and human life.

Tubular goods consisting of drill-pipe, tubing, casing, and line-pipe all have unique characteristics in terms of forces encountered, fluids transported, threading requirements, coatings, temperatures, material selection, and more. Handling and storage requirements can even vary based upon the impact of environmental conditions on different material grades.

Quality surveillance coverage for tubular goods typically begins at the steel mill or at receiving inspection in pipe yards and can take on various levels of surveillance depending on the criticality of the intended application, past experience with manufacturers, and even the type of materials or threads being applied.

CX3 can provision coverage to support various levels of risk management from spot monitoring up to full on site team surveillance of large scale single or multi facility production runs. Routine monitoring of loading and unloading can be performed to assure that material is handled and secured safety, proper PPE is utilized, and client shipping requirements are adhered to. End finishing facilities are monitored to provide assurance for premium thread machining tolerances and accuracy in the prime classification and tractability of material.

CX3 can provide personnel for projects ranging from small scale tubular accessories, on up to multi mill international line-pipe orders.

Request a quote or additional information here.

To be completed soon.

To be completed soon.

Quality Audits

i. Steel & Pipe Mills
ii. Equipment Manufacturing
iii. Construction & Fabrication

Please check back later for more details as the site is still in development.

ISO 9001:2015 Audits… and more.

Spot audits

Technical Audit by a technical specialist

More About Quality Assurance

Quality assurance is a key component in quality management, is used to evaluate quality system conformity and effectiveness related to materials and equipment manufacturing through the use of monitoring processes, critical witness points, and the examination of evidence. Quality assurance provides information that can assure the fulfillment of a customer’s quality requirements, improve quality system effectiveness, and help prevent or avoid problems that may arise during the provision of products, services, or solutions to customers. It is meant to provide confidence in the process, and provide information to assist in the management of systemic change. The ultimate goal is to provide confidence in the process, and identify areas where the mitigation or reduction of risk can be realized for the end user. Information obtained from quality assurance practices can also provide information that can aid in the improvement of quality requirements.

The benefits of a quality assurance process being interactive directly impact the vendor, who can then make more informed decisions about changes that could be implemented to improve the quality of deliverable s to the end user, thereby reducing the rate of rejections and reworks identified in the manufacturing or quality control process, and reducing the frequency of potential returns and charge backs encountered after delivery to the customer.

Because of these close correlations between quality, confidence, and cost, vendors may also benefit by becoming less exposed to financial and regulatory risk when quality assurance activities are implemented, and may receive a greater level of confidence from end users in the integrity and consistency of their products.

Assurance services are intended to increase informational awareness and confidence in services, solutions, or products that are being manufactured for or provided to the customer in order to help reduce the level of risk exposure that the customer faces. The goal is to be informed, and to make better decisions that in turn minimize risk.

Assurance relies upon an independent party evaluating mandatory procedural criteria or requirements, and comparing those criteria to an active system or process that can be observed in real time or through verifiable evidence. Assurance helps to evaluate the system or method to identify conflicts, errors, inefficiencies and shortcomings that could increase risk, ultimately serving to verify the level of system effectiveness, and to reduce risk levels. The party providing the assurance is generally contracted by an end user, such as a quality assurance engineer or buyer, to evaluate the process or system of the manufacturer or service provider, and will report notable findings to the end user based upon predetermined customer requirements and applicable industry or regulatory criteria. The end user or agent can then work with the vendor or supplier to improve planning, requirements, and guidelines that may positively impact the quality of deliverable s, or the delivery of quality to the customer.

While quality assurance intends to monitor, investigate, evaluate, and subsequently provide information used to evaluate or improve the system or process, quality control directly controls or influences the outcome and result of the products passing through the production process. Quality control is more reactive in nature, ensuring that conformance to the quality system is maintained, and that non conforming products are identified. Quality assurance is more proactive in nature, evaluating the system and identifying potential areas of greater risk in the current process while using various tools and methods to accomplish the ultimate end goal of reducing risk through the identification of incomplete or ineffective processes.

Quality “control” assumes control over the quality of the finished product, and is responsible and accountable for the final products conformity to quality requirements, hence the responsibility of implementing quality control falls entirely internally with the vendor or manufacturers quality system and personnel. An external agency or consultant does not have the ability or authority to directly control the quality of a deliverable, hence in function and positioning do not fulfill the role of providing quality control.

Quality assurance deals with the evaluation of processes, the assurance of process conformity, and the verification of process effectiveness. Quality control deals with the enforcement of checks & balances within a process that are responsible for the quality of the final deliverable.

Inspection is a broad term that can be applied in several ways, however, it is the primary method used to gather information that can be used to enforce the requirements of a quality system during the quality control process, or to ascertain whether or not materials or manufactured products fulfill the quality requirements set in place by the end user for his or her intended application. Inspection is also a term used by external providers of quality assurance to evaluate the effectiveness of the quality system by viewing the end result of a quality systems effectiveness or the effectiveness of a step in the quality control process. Inspection itself in a broad sense is not quality control, but rather an element or tool used to control or verify quality. It is included in the quality control process, which also includes elements such as competency, records identification, inspection and test plan implementation, and other elements of quality control.

In the case of used equipment or inventory, inspection is also a method of ascertaining information to aid in understanding the condition and re-usability of a product or material, and henceforth aid in product life-cycle management.

The monitoring or witnessing of inspection activities by an outside or independent agent on both new and used equipment is a quality assurance function, whereas inspections that are carried out by the manufacturer are related to the manufacturers execution of a quality control process.

Testing methods such as NDT (Non Destructive Testing), destructive laboratory testing, or functional testing, are methods of evaluating the condition, integrity, functionality or characteristics of a material, product, or assembly. Testing methods can be used in both quality control and life-cycle management processes, and can provide valuable information or evidence to aid in the execution of quality assurance. If a testing method is incorporated into a quality control process, any party providing quality assurance would need to verify the integrity and consistency of the testing process through the verification of process conformity and consistency, procedural requirement adherence, and the verification of personnel & equipment qualification requirements.

In a perfect world, yes. In reality, perfection does not exist in the implementation of quality management systems, neither does there exist a perfect quality management system. In fact, a properly executed quality management system mandates a process of continual improvement of the quality management system itself. If we cannot have a perfect system, we cannot be without risk. In critical industries and applications such as exploration & production, aerospace, bridge construction, or medical applications, the impact of poor quality as it relates to increased risk is significant, often tipping the balance that can result in a loss of life, critical assets, production time, and ultimately customers.